About Us - Hideaway Holidays

ABOUT US

Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape! Our partner hotels and resorts span across destinations such as Fiji, Cook Islands, American Samoa, Islands of Tahiti, Micronesia, Niue, Tonga, Vanuatu, New Caledonia, Samoa and Solomon Islands. From preparing, planning and executing the full range of holidays to getting together a flawless Fijian wedding with traditional choirs and warriors – we’ve accomplished all. Our intimate knowledge of the South Pacific includes the right five-star venue for a ‘work hard, play hard’ off-site conference – or a cosy private island paradise for a honeymoon!

Besides having the knowledge, our consultants are also adept at airfare management and holiday packages. Our signature All-Inclusive deals come with the assurance of decades of experience in getting the right flight at the best price-points; every time. Beyond that, our experiential travel deals explore the best of adults-only escapes, diving specials, honeymoon extravaganzas and more.

Our companies, Hideaway Holidays, Paradise Adventures & Cruises and Travelbiz Pty Ltd, have specialised in the South Pacific holidays for over 30 years. With our operating structure and networked enterprises globally, we have robust financial backing with an experienced executive management team. As our B2B partner, you will be assured to get the best product diversity, pricing structure and access to the full range of all product types across our region. On registration, you will also have access to our Agent Support model. We have direct wholesale contracts with all of our suppliers South Pacific wide and are endorsed by the South Pacific Tourism Organisation. We operate on the principals of trust, transparency and accountability. Travelbiz Pty Ltd is also finalising obtaining ATAS accreditation as we understand this is often important and crucial for travel agents and travel agent groups. If you are a travel agent and would like to register to access our South Pacific Destination Specialist Services, please click here and register on our B2B Agent website.
Hideaway Holidays have consultants operating on a sunrise and sunset model which means that no matter which timezone, we have the capabilities to assist you. All travel documents are delivered to your preferred device seamlessly. From instant chat, email, phone and social media – you can reach us from your preferred communication device. All consultants monitor emails after hours and we have strategic teams whom can offer emergency after hours support.
Due to our leverage between entities in the broader group of companies and our relationships with several consolidators and airlines; Hideaway Holidays is able to source dynamic, competitive and wholesale airfares which are included in your package. We have a team in-house and on an ad-hoc ancillary basis via our sister companies that can sort out any disruptions and re-book cancelled flights or other elements beyond our usual control in a matter of minutes. This is our operational advantage – something you will not get with other travel companies as we focus on the human element and ensure its at the core of every process.
Our companies, Hideaway Holidays and TravelBiz, has collectively specialised in South Pacific holidays since the 1970s. As a destination specialist agency, we pride ourselves for having relevant, focused knowledge on the full gamut of South Pacific destinations.   These span the various well known locations in the South Pacific such as Fiji, Vanuatu, New Caledonia, Tahiti, Tonga, French Polynesia, Solomon Islands, Cook Islands, Samoa and extends to boutique, niched areas such as Niue Island and Micronesia. Through the years we have established contracts with most hotels, tour operators, and many airlines, including Air New Zealand, Fiji Airways, Qantas, Virgin Australia, Aircalin, Solomon Airlines, Air Vanuatu, Continental Micronesia and Air Tahiti Nui.
At Hideaway Holidays, we are interested in ensuring your travel experience only enriches you further. We have assisted travellers develop bespoke holiday packages. If you are after whale watching, ship-wreck diving, snorkelling with mantarays, just relaxing on a boutique private island or hiring a super yatch to explore the Pacific; we are capable of extending our wholesale reach and organisational leverage make any holiday dream a reality.
The owners of Hideaway Holidays ensure they give back to the community and as such, they are proud to support initiatives in India and Fiji such as Bhanabhai Gohil Hospital, Bhanabhai Gohil School, Laxmi Narayan Temple (Fiji) and the Makoi Health Centre (Fiji). These are operated through two separate charitable trusts that operate with specific mandates. Rooted on solid principles, the management team at Hideaway Holidays ensures they give equal opportunity to all staff and partner entities worldwide.

Our Accreditation & Affiliation

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