Hideaway Holidays is a wholesaler specialist travel agency for the South Pacific. As an Australian owned company, with over 40 years of experience of partnering with scores of hotels across 11 South Pacific countries, our experts know how to organise the perfect South Pacific escape.
Our partner hotels and resorts span across destinations such as Fiji, Cook Islands, American Samoa, Islands of Tahiti, Micronesia, Niue, Tonga, Vanuatu, New Caledonia, Samoa and Solomon Islands. From preparing, planning and executing the full range of holidays to getting together a flawless Fijian wedding with traditional choirs and warriors – we’ve accomplished all. Our intimate knowledge of the South Pacific includes the right five-star venue for a ‘work hard, play hard’ off-site conference – or a cosy private island paradise for a honeymoon!
Besides having the knowledge, our consultants are also adept at airfare management and holiday packages. Our signature All-Inclusive deals come with the assurance of decades of experience in getting the right flight at the best price-points; every time. Beyond that, our experiential travel deals explore the best of adults-only escapes, diving specials, honeymoon extravaganzas and more.
Hideaway Holidays prides itself on its customer service ethic. This is made possible through our dedicated staff, who do their best in roles they love. A tight-knit group functioning out of Queensland and New South Wales, the team excels in dedicated contacts and after-hours agent support. We also believe that there is a lot more to discover in South Pacific than what has been Instagrammed till now!
Apart from the sun and sand, we’ve also years of expertise in sailing charters. Our team of specialists keep a ready roster of dive liveaboards, luxury yachts and graceful tall ships sailing the Pacific. Need a charter to go swimming with whales in Tonga? Just call our team at 1300 991 751 and we’ll pick out the right sailing vessel, bareboat or crewed, as per your dream holiday!
We believe that the human approach is central to travel. Our specialist consultants operate in closely knit teams with specialised knowledge and oversight by team leaders whom are constantly evaluating our deals to ensure that you, our client, get access to the best and most competitive rate. We leverage our wholesale capabilities and employ foreign exchange management to win on price point and service. Hideaway Holidays was the first South Pacific wholesaler in Australia and with its new ownership since December 2015, we are confident in delivering you the best South Pacific booking experience through our hybrid model of reservation teams, bots and online booking capabilities (Coming Soon)!
The owners of Hideaway Holidays ensure they give back to the community and as such, they are proud to support initiatives in India and Fiji such as Bhanabhai Gohil Hospital, Bhanabhai Ghol School, Laxminarayan Temple Suva Fiji Islands and the Makoi Health Centre. Rooted on solid principles, the management team at Hideaway Holidays ensures they give equal opportunity to all staff and partner entities worldwide.
Hideaway Holidays are experts on the South Pacific. We cover all destinations from Fiji to Micronesia, Niue and American Samoa. We can also assist you with international itineraries. We offer sailing, adventure, family, luxury, budget, all inclusive and exotic experience for our customers and agents.
Hideaway Holidays have consultants operating on a sunrise and sunset model which means that no matter which timezone, we have the capabilities to assist you. All travel documents are delivered to your preferred device seamlessly. From instant chat, email, phone and social media – you can reach us from your preferred communication device. All consultants monitor emails after hours and we have strategic teams whom can offer emergency after hours support.
At Hideaway Holidays, we are interested in ensuring your travel experience only enriches you further. We have assisted travellers curate and develop custom packages. If you are after whale watching, ship-wreck diving, snorkelling with mantarays, just relaxing on a boutique private island or hiring a super yatch to explore the Pacific; we are capable of extending our wholesale reach and organisational leverage make any holiday dream a reality.
OUR AIRLINE PARTNERS
Due to our leverage between entities in the broader group of companies and our relationships with several consolidators and airlines; Hideaway Holidays is able to source dynamic, competitive and wholesale airfares which are included in your package. We have a team in-house and on an ad-hoc ancillary basis via our sister companies that can sort out any disruptions and re-book cancelled flights or other elements beyond our usual control in a matter of minutes. This is our operational advantage – something you will not get with other travel companies as we focus on the human element and ensure its at the core of every process.
HISTORY & ORGANISATIONAL DNA
Hideaway Holidays (established since 1977) is a tour wholesaler in Sydney, Australia which has developed strong relationships across hotels in the South Pacific ranging from 2 to 5 star and all inclusive luxury. Over decades, the team have curated and delivered seamless experiences for Australians and our international clients whom wish to engage with experts that have personalised relationships with the hotels that they will be visiting!
By pooling our capabilities, we are able to offer inbound and outbound expertise across the South Pacific.
Our customer service ethic is embedded tactically into the organisation and we leverage our expertise to ensure that we provide the best outcome for our clients. As accredited South Pacific specialists, we like to ensure that your holiday planning, formulation and execution is second to none!
THE SOUTH PACIFIC UNIVERSE
Our companies, Hideaway Holidays and TravelBiz, has collectively specialised in South Pacific holidays since the 1970s. As a destination specialist agency, we pride ourselves for having relevant, focused knowledge on the full gamut of South Pacific destinations.
These span the various well known locations in the South Pacific such as Fiji, Vanuatu, New Caledonia, Tahiti, Tonga, French Polynesia, Solomon Islands, Cook Islands, Samoa and extends to boutique, niched areas such as Niue Island and Micronesia. Through the years we have established contracts with most hotels, tour operators, and many airlines, including Air New Zealand, Fiji Airways, Qantas, Virgin Australia, Aircalin, Solomon Airlines, Air Vanuatu, Continental Micronesia and Air Tahiti Nui.
